Please read these terms and conditions of use and product purchase before using or creating an account on any of the WebPOS websites (WebPOSOnline.com / apps.WebPOSOnline.com / WebPOSPanama.com / WebPOSSrl.com / WebPOSSA.com ). The sites are operated by Servicios de Consultoría Informática, S.A., a company incorporated in the Republic of Panama, with RUC. 2139783-1-763517 DV86 which makes available all the information, materials, products and services of this website, subject to the following terms of use. By accessing and using the website, creating an account or making a purchase, you agree to these terms and conditions.
Definitions
Conditions means these terms and conditions;
Product(s) means the product(s) displayed for sale on the Website;
Personal Data means the data provided by you on registration;
We, means the WebPOS Society (a multinational company that develops and sells software products for tax and electronic billing. Tecnologiás Comerciales Internacionales, S.A and Soluciones de Punto de Venta, S.A. (WebPOS Panama); WebPOS S.R.L. in the Dominican Republic; WebPOS , S.A. in Ecuador; Servicios de Consultoría Informática, S.A. for the rest of the region or countries where we have a certified solution.
Website means the website located at any of these domains webposonline.com, apps.webposonline.com, webpospanama.com, webpossrl.com, webpossa.com or any subsequent URL that replaces it.
Copyright
All information and products on this website are protected by copyright.
Copyrights © 2016 International Commercial Technologies, S.A. – All rights reserved.
WebPOS® is a registered trademark.
Any material or product found on this website may not be copied, modified, published or distributed in any way, without the prior written consent or permission granted via legitimate email from WebPOS. The use of any material, information or product provided by this site, for abusive, illegal, obscene, vulgar or other purposes that infringes on the rights of others is prohibited.
Use of the Website
Access to this website is provided to you in accordance with these conditions and any order placed by you must be placed in strict accordance with these conditions.
Use of Software
You acknowledge that you have read the product end user license agreement carefully before using, installing, downloading or purchasing the specified product and accepting the terms and conditions of this agreement. If you do not agree to the terms and conditions of the user license you must delete the specific WebPOS product files from your storage devices and stop using and/or purchasing.
Link to third party sites
This site contains or may contain links to other Internet sites. Links to third parties do not mean that WebPOS is endorsing or recommending these websites or services. WebPOS reserves the right to change these links at any time. All links to external sites are available on this website for your convenience only, and WebPOS is not responsible for the content or result of using any of these external sites from this site.
International Use
This website is controlled by Tecnologías Comerciales Internacionales, S.A. from its offices in Panama, Republic of Panama. It is not guaranteed that all materials available on the website are appropriate or available for use in all its locations / countries, they are only appropriate in the countries where the products have been certified which are: Panama, Dominican Republic, Curaçao, Costa Rica , Colombia, Peru and Ecuador. You acknowledge and accept that when accessing from places other than the aforementioned countries, you do so at your own initiative and responsibility, and you must ensure compliance with the local laws applicable in your country.
Jurisdiction
The Website is controlled and operated in Panama. The conditions and all matters related to the order you place on our website shall be governed by and construed in accordance with the laws of Panama and you irrevocably submit to the exclusive jurisdiction of the courts of Panama.
Use of the Website
If you have any complaint about this Website or any of the products we offer, you should contact our customer service department at the email or telephone numbers provided on this site and we will attend to resolve it as soon as possible. However, if we have a dispute regarding your use or these terms and conditions, the courts will use Panama law to determine what dispute. If you wish to take legal action against us, since we are a Panamanian company, you must do so only in the Panamanian courts.
Single Taxpayer Registration Number:
The tax identification number of Servicios de Consultoría Informática, S.A. is 2139783-1-763517 DV 86
Copyright, Tecnologías Comerciales Internacionales, S.A. RUC. 1401175-1-627945 DV 85
Terms and conditions of product purchase.
By accessing any of the WebPOS websites and/or placing an order you agree to be bound by these stated terms and conditions. If you do not agree to them, you may not use or access any of the Websites and you must exit immediately. You will be asked to check a box to indicate that you agree to the terms and conditions before placing an order.
If you have any questions related to these terms and conditions, please contact our customer service center, by phone at the country branch number or by email between the hours of 8AM – 5PM Monday to Friday and 9AM – 1PM on Saturdays, excluding holidays in Panama, Dominican Republic, Ecuador, Curacao. Please note that all calls to our customer service center will be charged at the national or international calling rate.
If you proceed with a purchase of goods from any of the websites, we advise you to print and keep a copy of these terms and conditions for your records. These terms and conditions do not affect your statutory rights.
General Conditions
1.1 All software products are licensed not sold.
1.2 You acknowledge that you have read the end user license agreement for the specific WebPOS product and have accepted the terms and conditions of use of the agreement. If you do not agree to the terms of the end user license you must remove the WebPOS software product from your storage devices and cease use of the product or discontinue your purchase.
1.3 Purchasing products from WebPOS means that you agree to these terms. If it is not, you should discontinue purchasing the product.
1.4 You acknowledge that you have provided a valid email address / “email” to be used in the purchase transaction where the key or series of the product will be sent to you.
1.5 You guarantee that the personal data, which you are obliged to provide when registering as a customer, is true, accurate, up-to-date and complete in all respects; that it also guarantees that it has the legal capacity to enter into binding contracts; that you are over 18 years of age and that you are a resident of any of the countries where our products are certified or approved to function properly; and that you will notify us immediately of any changes to your personal data by contacting our customer service center.
1.6 Purchasing on the WebPOS sites means that you agree to receive an electronic invoice from Tecnologías Comerciales Internacionales, S.A. located in Panama, Republic of Panama and you agree to cover any applicable taxes in your country or region.
1.7 All products licensed to you under these terms may be subject to export laws and regulations in your country or region. You will be responsible for complying with those laws and will not do anything to violate them.
1.8 The refund conditions are specified in the refund policies.
1.9 Additional terms and conditions may apply for volume purchases. If you are interested in volume purchases, you should contact us via email at the branch in your country or region.
Our rights
2.1 We reserve the right to change this website, as well as change or discontinue any product without prior notice, respecting the right to receive support as long as it is maintained under an extended support contract or software subscription.
2.2 We do not guarantee that the material contained in the website, any of the functions of the page or the server will work without interruption or delay or will be free of errors, free of defects.
2.3 You must not transmit through or on our website any defamatory, threatening, obscene, dangerous, pornographic or material that may infringe the rights of others (including intellectual property rights, rights of confidentiality or rights of privacy). or that you fail to comply with all applicable laws.
Purchase of products
3.1 All prices and discounts on this site are subject to availability and do not constitute an offer. They can be withdrawn or revised at any time before payment through the Paypal pages.
3.2 The payment of the purchases made are processed by Paypal.
3.3 All prices are shown without including VAT, ITBIS, ITBMS, OB depending on the country where you are. At the time of making the payment, these sales taxes will be applied according to the regulations of each country where you are making the purchase.
Delivery
4.1 When the payment transaction is accepted, WebPOS or the distributor will send you a purchase confirmation email with the product key that enables you to use it under the contracted term and the link will be sent to you to download. The purchase confirmation email will be sent to you immediately after completing the purchase process.
4.2 You should keep the confirmation email for your records as it contains important information required to obtain technical support and additional offers.
4.3 If you do not receive the purchase confirmation email after a few hours of completing the process, you can write to us or contact us at any of our offices during the hours established at the beginning of these terms.
4.4 WebPOS provides electronic invoices made via Paypal or 2Checkout. If you want a local invoice in the country where we have a branch, you must send us a request to the contact email of your country. This request must be made within 30 days after your online purchase.
Warranty
5.1 In the case of software defects you can report them on our support site or by calling the customer service center in your country.
5.2 In order to receive support for software defects or problems, you must be covered by a support contract or a software subscription for perpetually licensed products.
5.3 All products sold under a monthly or annual subscription receive a guarantee against reported defects.
5.4 Software reinstallations are not included and are at your own risk. Any reinstallation due to damage to your PC or computer virus is at your own expense.
5.5 In the case of defects in fiscal printers, this must be reported so that the manufacturer offers its guarantee and makes the repair of the equipment. It is important to note that you may incur shipping costs for the printer to the manufacturer’s repair facility. WebPOS is not responsible for these expenses, we will only serve as an intermediary between you and the manufacturer of the fiscal printer.
5.6 No guarantees are offered in the data provided by you, recorded in the fiscal printers. Any errors in the data provided are at your own expense and are your responsibility.
Returns
6.1 Hardware (with the exception of fiscal printers) and software products can be returned within 14 days of purchase. Before 14 days, you can request a money back.
6.2 You agree that after 14 days of registering your purchase you will not be able to make any claim for a refund.
6.3 Money refunds are not accepted for fiscal printers since they go through an inspection process in which the data provided by your company is recorded in their memory. These data are stored in a protected memory where it is not possible to delete them and are subject to protection by law.
6.4 Hardware products that are not fiscal printers can be returned within the aforementioned period only if they are in perfect condition, including their packaging and box.
6.5 You must complete a return form explaining the reasons, submit it and ensure that you receive an email confirming your return request. Once your return request is received, WebPOS will proceed to review it and make a return within the next 30 days if it meets the return parameters established in this agreement.
Security
7.1 All our sites are encrypted using SSL certificates.
7.2 For security reasons, we do not store complete credit or debit card numbers in compliance with established regulations.
7.3 If you create a WebPOS account we will store your password encrypted so that only you can retrieve it.
7.4 Personal data, emails and other information that we store are on secure servers. If for any reason we detect that security has been violated on any of our servers, we will send you a notification so that you can take precautionary measures.